{"id":1753,"date":"2026-04-17T12:16:42","date_gmt":"2026-04-17T12:16:42","guid":{"rendered":"https:\/\/heliosbotanicals.com\/?page_id=1753"},"modified":"2026-04-17T12:44:18","modified_gmt":"2026-04-17T12:44:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/heliosbotanicals.com\/es\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Who we are<\/h2>\n\n

Our website address is: http:\/\/heliosbotanicals.com.<\/p>\n\n

Effective Date:<\/strong> April 17, 2026<\/h4>\n\n

1. Contact Information<\/strong> This Privacy Policy applies to HeliosBotanicals.com<\/strong>.<\/p>\n\n

  • Address:<\/strong> Quito, Ecuador<\/li>
  • Email:<\/strong> info@heliosbotanicals.com<\/li>
  • Phone:<\/strong> +593-99-123-4567<\/li><\/ul>\n\n

    2. Types of Data We Collect<\/strong> We collect personal information you provide directly and automatically when you visit our website or make a purchase:<\/p>\n\n

    • Personal Identification Information:<\/strong> Name, email address, physical delivery address, and telephone number. <\/li>
    • Account Details:<\/strong> Username, password, and purchase history if you create an account. <\/li>
    • Payment Information:<\/strong> Credit\/debit card details and billing address (processed securely through third-party payment gateways). <\/li>
    • Technical Data:<\/strong> IP address, browser type and version, operating system, and device location. <\/li>
    • Usage Data:<\/strong> Information about pages visited, items added to the cart, and purchase frequency. <\/li><\/ul>\n\n

      3. Why We Collect This Data<\/strong> We process your data for the following legitimate business purposes:<\/p>\n\n

      • To process orders<\/strong> and manage your account. <\/li>
      • To improve your shopping experience<\/strong> by personalizing product recommendations.<\/li>
      • To communicate<\/strong> about orders, promotions, or new products (only if you opt in). <\/li>
      • To conduct market research<\/strong> and analyze purchasing patterns. <\/li>
      • To comply with legal obligations<\/strong>, such as tax reporting and fraud prevention. <\/li><\/ul>\n\n

        4. Legal Basis for Processing<\/strong><\/p>\n\n

        • Consent:<\/strong> You have voluntarily subscribed to newsletters or marketing communications. <\/li>
        • Contractual Necessity:<\/strong> Processing is required to fulfill your purchase order.<\/li>
        • Legitimate Interests:<\/strong> Analyzing behavior to improve services and website performance.<\/li>
        • Legal Requirements:<\/strong> Compliance with tax, audit, or legal request obligations. <\/li><\/ul>\n\n

          5. Data Storage, Security, and Retention<\/strong><\/p>\n\n

          • Security:<\/strong> We employ SSL encryption<\/strong> for transactions and secure storage measures to protect your data from unauthorized access. <\/li>
          • Retention:<\/strong> We retain your order history for a minimum of 2 years for warranty claims and tax purposes, unless you request deletion. <\/li>
          • Erasure:<\/strong> We will delete personal data upon request unless legally required to retain it. <\/li><\/ul>\n\n

            6. Data Transfer Outside the EU<\/strong> If your data is transferred to countries outside the European Union (EU)<\/strong> or European Economic Area (EEA)<\/strong>, we ensure compliance with applicable laws (such as GDPR<\/strong>) using Standard Contractual Clauses<\/strong> or other appropriate safeguards. <\/p>\n\n

            7. Your Rights<\/strong> You have the right to:<\/p>\n\n

            • Access<\/strong> your personal data. <\/li>
            • Rectify<\/strong> incorrect information.<\/li>
            • Erase<\/strong> your data (Right to be Forgotten). <\/li>
            • Restrict<\/strong> or object<\/strong> to processing, especially for marketing.<\/li>
            • Portability<\/strong> of your data in a machine-readable format.<\/li><\/ul>\n\n

              8. Cookies and Tracking Technologies<\/strong> Our website uses cookies<\/strong> to remember items in your cart and analyze site traffic.  You can manage your cookie preferences through your browser settings.<\/p>\n\n

              9. Changes to This Privacy Policy<\/strong> We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date<\/strong>. <\/p>\n\n

               <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              Privacy Policy Who we are Our website address is: http:\/\/heliosbotanicals.com. Effective Date: April 17, 2026 1. Contact Information This Privacy Policy applies to HeliosBotanicals.com. Address: Quito, Ecuador Email: info@heliosbotanicals.com Phone: +593-99-123-4567 2. Types of Data We Collect We collect personal information you provide directly and automatically when you visit our website or make a purchase: Personal Identification Information: Name, email address, physical delivery […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1753","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_title_panel":"","has_hero_section":"disabled","e8a690c53f886349dfaf4939b3f9ff52":"","hero_section":"type-1","hero_elements":[{"id":"custom_title","enabled":true,"heading_tag":"h1","title":"Inicio"},{"id":"custom_description","enabled":true,"description_visibility":{"desktop":true,"tablet":true,"mobile":false}},{"id":"custom_meta","enabled":false,"meta_elements":[{"id":"author","enabled":true,"label":"By","has_author_avatar":"yes","avatar_size":25},{"id":"post_date","enabled":true,"label":"On","date_format_source":"default","date_format":"M j, Y"},{"id":"updated_date","enabled":false,"label":"On","date_format_source":"default","date_format":"M j, 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