{"id":1753,"date":"2026-04-17T12:16:42","date_gmt":"2026-04-17T12:16:42","guid":{"rendered":"https:\/\/heliosbotanicals.com\/?page_id=1753"},"modified":"2026-05-09T16:23:43","modified_gmt":"2026-05-09T16:23:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/heliosbotanicals.com\/es\/privacy-policy\/","title":{"rendered":"Pol\u00edtica de privacidad"},"content":{"rendered":"
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Pol\u00edtica de privacidad<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Qui\u00e9nes somos<\/h2>

Our website address is: http:\/\/heliosbotanicals.com.<\/p>

Fecha de entrada en vigor:<\/strong>\u00a017 de abril de 2026<\/h4>

1. Informaci\u00f3n de contacto<\/strong>\u00a0Esta Pol\u00edtica de Privacidad se aplica a\u00a0HeliosBotanicals.com<\/strong>.<\/p>

  • DIRECCI\u00d3N:<\/strong>\u00a0Quito, Ecuador<\/li>
  • Correo electr\u00f3nico:<\/strong>\u00a0info@heliosbotanicals.com<\/li>
  • Tel\u00e9fono:<\/strong>\u00a0+593-99-123-4567<\/li><\/ul>

    2. Tipos de datos que recopilamos<\/strong> Recopilamos la informaci\u00f3n personal que usted proporciona de forma directa y autom\u00e1tica cuando visita nuestro sitio web o realiza una compra:<\/p>

    • Informaci\u00f3n de identificaci\u00f3n personal:<\/strong>\u00a0Nombre, direcci\u00f3n de correo electr\u00f3nico, direcci\u00f3n f\u00edsica de entrega y n\u00famero de tel\u00e9fono.\u00a0<\/li>
    • Detalles de la cuenta:<\/strong>\u00a0Nombre de usuario, contrase\u00f1a e historial de compras si creas una cuenta.\u00a0<\/li>
    • Informaci\u00f3n de pago:<\/strong>\u00a0Datos de la tarjeta de cr\u00e9dito\/d\u00e9bito y direcci\u00f3n de facturaci\u00f3n (procesados \u200b\u200bde forma segura a trav\u00e9s de pasarelas de pago de terceros).\u00a0<\/li>
    • Datos t\u00e9cnicos <\/strong>:\u00a0IP address, browser type and version, operating system, and device location.\u00a0<\/li>
    • Datos de uso <\/strong>:\u00a0Information about pages visited, items added to the cart, and purchase frequency.\u00a0<\/li><\/ul>

      No vendemos, alquilamos ni divulgamos de ninguna otra forma los datos personales de nuestros clientes a cambio de dinero ni de ninguna otra contraprestaci\u00f3n valiosa, y solo compartimos dicha informaci\u00f3n cuando as\u00ed lo exigen las obligaciones legales aplicables.<\/em><\/p>

      3. Por qu\u00e9 recopilamos estos datos<\/strong>\u00a0Procesamos sus datos personales para los siguientes fines leg\u00edtimos:<\/p>

      • Gestionar sus pedidos y administrar su cuenta.<\/li>
      • Mejorar su experiencia de compra mediante la personalizaci\u00f3n de recomendaciones de productos.<\/li>
      • Comunicarnos con usted respecto a pedidos, promociones o nuevos productos (\u00fanicamente cuando haya otorgado su consentimiento).<\/li>
      • Realizar estudios de mercado y analizar patrones de compra para optimizar nuestros servicios.<\/li>
      • Cumplir con obligaciones legales, tales como declaraciones fiscales y medidas de prevenci\u00f3n de fraude.<\/li><\/ul>

        4. Base legal para el tratamiento de datos<\/strong><\/p>

        • Consentimiento:<\/strong>\u00a0Usted ha aceptado voluntariamente recibir boletines informativos o comunicaciones de marketing.\u00a0<\/li>
        • Ejecuci\u00f3n contractual:<\/strong>\u00a0El tratamiento de sus datos es necesario para procesar y completar sus pedidos.<\/li>
        • Inter\u00e9s leg\u00edtimo:<\/strong>\u00a0Analizamos el comportamiento de los usuarios para mejorar nuestros servicios y el rendimiento del sitio web.<\/li>
        • Cumplimiento legal:<\/strong>\u00a0Tratamos sus datos para cumplir obligaciones fiscales, auditor\u00edas y requerimientos legales aplicables.\u00a0<\/li><\/ul>

          5. Almacenamiento, seguridad y conservaci\u00f3n de datos<\/strong><\/p>

          • Seguridad:<\/strong>\u00a0 Implementamos \u00a0cifrado SSL<\/strong> y otras medidas de seguridad para proteger sus datos contra accesos no autorizados.<\/li>
          • Conservaci\u00f3n:<\/strong> Mantenemos el historial de pedidos durante un per\u00edodo m\u00ednimo de dos a\u00f1os para fines fiscales, de garant\u00eda y atenci\u00f3n de reclamaciones.<\/li>
          • Eliminaci\u00f3n:<\/strong> Eliminaremos sus datos personales cuando as\u00ed lo solicite, salvo que exista una obligaci\u00f3n legal que exija su conservaci\u00f3n.<\/li><\/ul>

            6. Transferencia de datos fuera de la UE<\/strong>\u00a0Si sus datos se transfieren a pa\u00edses fuera de la\u00a0Uni\u00f3n Europea (UE)<\/strong>\u00a0o\u00a0Espacio Econ\u00f3mico Europeo (EEE)<\/strong>, garantizamos el cumplimiento de las leyes aplicables (como\u00a0RGPD<\/strong>) mediante\u00a0Cl\u00e1usulas Contractuales Est\u00e1ndar<\/strong>\u00a0u otras salvaguardas apropiadas.<\/p>

            7. Sus derechos<\/strong>\nUsted tiene derecho a:<\/p>

            • Acceder<\/strong> a sus datos personales.<\/li>
            • Rectificar<\/strong>informaci\u00f3n inexacta o incompleta.<\/li>
            • \u00a0Solicitar la eliminaci\u00f3n<\/strong> de sus datos personales (derecho al olvido).<\/li>
            • Restringir <\/strong>\u00a0u\u00a0oponerse <\/strong>\u00a0al tratamiento de sus datos, especialmente con fines de marketing.<\/li>
            • Solicitar la portabilidad<\/strong> de sus datos en un formato estructurado y legible por medios electr\u00f3nicos.<\/li><\/ul>

              8. Cookies y tecnolog\u00edas de seguimiento<\/strong>\u00a0Nuestro sitio web utiliza cookies<\/strong>\u00a0para recordar los art\u00edculos de su carrito y analizar el tr\u00e1fico del sitio. Puede gestionar sus preferencias de cookies a trav\u00e9s de la configuraci\u00f3n de su navegador.<\/p>

              9. Cambios a esta Pol\u00edtica de Privacidad<\/strong> Nos reservamos el derecho de actualizar esta pol\u00edtica en cualquier momento. Cualquier cambio se publicar\u00e1 en esta p\u00e1gina con una fecha de entrada en vigor actualizada<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

              Privacy Policy Who we are Our website address is: http:\/\/heliosbotanicals.com. Effective Date:\u00a0April 17, 2026 1. Contact Information\u00a0This Privacy Policy applies to\u00a0HeliosBotanicals.com. Address:\u00a0Quito, Ecuador Email:\u00a0info@heliosbotanicals.com Phone:\u00a0+593-99-123-4567 2. Types of Data We Collect We collect personal information you provide directly and automatically when you visit our website or make a purchase: Personal Identification Information:\u00a0Name, email address, physical 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